MaxContact Features

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Contact Hub Connect
Feature Request
In Progress 17 July 2024

Experience our next-generation agent interface for Connect package and digital license plan users. Using the latest design principals, we’ve made Multi Channel communications even easier. With a clear navigation, easy to access features and the ability to jump between channels quickly.

This unified platform enables seamless omnichannel interactions, including SMS, Web Chat, Messenger, WhatsApp, and Email. Deliver consistent, high-quality customer service across all digital touchpoints.

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