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What would make MaxContact more useful to you?
13
Outbound & Omni/Digital Channels
Feature Request
Under review
04 May 2022
A request from a valued client... Would like to be able to have a user logged into both outbound call queue and webchat queues, and if there was a way of transferring the customer's record from chat to outbound, so it becomes a part of the outbound campaign.
1 Comments
Drew
304 days, 13 hours ago
'Blended campaigns' has been merged into this Feature
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Thanks for your feedback