Suggest a Feature
Suggest a Feature
What would make MaxContact more useful to you?
1
View call type - Inbound or Outbound
feature
Under review
28 February 2025
As a supervisor, when running a blended environment I need to be able to see whether the calls my agents are on are inbound or outbound, so that I can monitor performance effectively.
2 Comments
Drew
305 days, 23 hours ago
Thanks for this, I can appreciate there is a number of use cases where this would be useful.
Your suggestion has been queued up for prioritisation. Feature suggestions are prioritised based on the value to our broader customer community and the product roadmap.
We may not be able to pursue this one immediately, but we will continue to monitor it for community input.
Thanks
MaxContact Product Team
Your suggestion has been queued up for prioritisation. Feature suggestions are prioritised based on the value to our broader customer community and the product roadmap.
We may not be able to pursue this one immediately, but we will continue to monitor it for community input.
Thanks
MaxContact Product Team
Reply
Drew
305 days, 23 hours ago
Status updated to 'Under review'
Reply
Thanks for your feedback