MaxContact Features

Finding what you need in Spokn AI is now quicker and more precise. We’ve enhanced search filters to offer greater detail and flexibility, making it easier to uncover deeper insights. Now, you can search transcripts for specific keywords or phrases—whether included or excluded—then refine results further by layering in criteria like result codes, campaigns, users and more. Plus, you can save your filters for easy access later, streamlining your workflow so you can focus on what matters most.