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1
Report on Callbacks from Original List + Campaign
feature
Under review
29 May 2024
When an advisor dials several campaigns, stats for callbacks are showing under the campaigns that the agent is currently logged into rather than the campaigns that the callback is for. Wall dashboards that we look at in day are wrong and reports are incorrect plus we have seen leads pulling into the wrong export. It would be helpful if callbacks reported to the project that they came from.
2 Comments
Drew
one year, 316 days ago
Thanks for this, I can appreciate there is a number of use cases where this would be useful.
Your suggestion has been queued up for prioritisation. Feature suggestions are prioritised based on the value to our broader customer community and the product roadmap.
We may not be able to pursue this one immediately, but we will continue to monitor it for community input.
Thanks
MaxContact Product Owners
Your suggestion has been queued up for prioritisation. Feature suggestions are prioritised based on the value to our broader customer community and the product roadmap.
We may not be able to pursue this one immediately, but we will continue to monitor it for community input.
Thanks
MaxContact Product Owners
Reply
Drew
one year, 316 days ago
Status updated to 'Under review'
Reply
Thanks for your feedback