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Dominant Sentiment Calculations Improvements – Spokn AI
feature
Completed
17 February 2025
We’re improving how Spokn AI calculates dominant sentiment on calls. Using insights from hundreds of calls and your feedback, our updated formula offers a more accurate analysis of sentiment trends, providing you with a clearer picture of how conversations unfold.
1 Comments
Drew
one year, 25 days ago
Status updated to 'Completed'
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Thanks for your feedback