Suggest a Feature
Suggest a Feature
What would make MaxContact more useful to you?
2
API to Create a Callback & to Fetch Existing Callbacks
feature
Under review
10 March 2025
Can I ask for API routes to create a callback (we would like to use that so clients can request a callback on our website and then I can create a callback through an API) and 2nd one to fetch existing callbacks.
4 Comments
Drew
188 days, 5 hours ago
Hi
Thank you for this request and your input. With a callback we have 2 types at the minute, we have a Private and Public.
A Private Callback is for a specific agent on a specific date/time
A Public Callback is for somebody to call the contact at a specific date/time however is not guaranteed
Which of these two are you looking for or are you looking for something else?
Thanks
Drew
Thank you for this request and your input. With a callback we have 2 types at the minute, we have a Private and Public.
A Private Callback is for a specific agent on a specific date/time
A Public Callback is for somebody to call the contact at a specific date/time however is not guaranteed
Which of these two are you looking for or are you looking for something else?
Thanks
Drew
Reply
Drew
169 days, 9 hours ago
Your suggestion has been queued up for prioritisation. Feature suggestions are prioritised based on the value to our broader customer community and the product roadmap.
We may not be able to pursue this one immediately, but we will continue to monitor it for community input.
Thanks
MaxContact Product Team
We may not be able to pursue this one immediately, but we will continue to monitor it for community input.
Thanks
MaxContact Product Team
Reply
Drew
112 days, 3 hours ago
Status updated to 'Under review'
Reply
Drew
112 days, 3 hours ago
Status updated to 'Under review'
Reply
Thanks for your feedback